Returns & Exchanges
At Magiczne Perfumy, we want you to be completely enchanted by your purchase, which is why we offer a hassle-free 30-day return policy for all unopened and unused products. If your fragrance doesn't cast the perfect spell, our dedicated team is here to ensure a smooth and transparent exchange or refund process.
Initiate Your Request
Contact our support team via email or our online portal with your order number and the reason for the return to receive a unique return authorization code.
Secure Packaging
Carefully place the unused perfume in its original, sealed packaging and include the printed return form inside the box to ensure your request is processed quickly.
Ship the Parcel
Affix the provided shipping label to your package and drop it off at any authorized courier point; we recommend keeping a copy of your tracking number for peace of mind.
Quality Check and Refund
Once our specialists verify the product's condition, we will process your refund or exchange within 5-7 business days, notifying you via email as soon as it is complete.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing